Global Privacy Policy

Your privacy is important to us. SpeakUp ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website. Your use of our Service is also subject to our Terms of Service. This policy is designed to comply with global privacy standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

1.1 Personal Data You Provide

• Identity Data: Name, username, or alias.
• Contact Data: Email address, phone number (optional).
• Profile Data: Your interests in public speaking, improvement goals, and preferences.
• User Content: Audio recordings, speech scripts, and text inputs generated or uploaded by you.

1.2 Data Collected Automatically & AI Metrics

• Device Data: IP address, device type, operating system version.
• Usage Data: Features used, time spent on exercises, navigation paths.
• Biometric/Voice Metrics: Tone analysis, pitch variations, speaking pace, and hesitation markers (processed by our AI algorithms).
• AI Generated Content: Suggested responses, transcripts, and evaluation reports generated by the AI in response to your practice sessions.

2. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the specific context:

• Contractual Necessity: To provide the SpeakUp services you requested (e.g., analyzing your speech).
• Legitimate Interests: To improve our AI models, detect fraud, and ensure security.
• Consent: Explicit consent for processing sensitive data (e.g., voice recordings). You may withdraw consent at any time.

3. How We Use Information

• To provide, operate, and maintain our services.
• To generate AI-powered feedback on your speech performance.
• To facilitate your participation in the 30-Day Speaking Challenge.
• To improve our AI algorithms (using de-identified, aggregated data).
• To send you administrative information, including updates to terms and policies.
• To comply with legal obligations and prevent misuse.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information in the following situations:

• Service Providers: We employ third-party companies (e.g., cloud hosting, AI processing engines) to perform services on our behalf. They are bound by strict confidentiality agreements.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.

5. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

6. Your Data Rights

Depending on your location, you may have specific rights regarding your personal data:

6.1 GDPR Rights (EEA/UK)

• Right to Access: Request copies of your personal data.
• Right to Rectification: Request correction of inaccurate information.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data. You can initiate this process on our Account Deletion page.
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Data Portability: Request transfer of your data to another organization.

6.2 CCPA Rights (California)

• Right to Know: Request disclosure of the categories and specific pieces of personal data collected.
• Right to Delete: Request deletion of personal data collected, subject to certain exceptions.
• Right to Non-Discrimination: You will not be discriminated against for exercising your CCPA rights.

7. Data Retention

We retain your audio recordings only as long as necessary to provide the feedback analysis, unless you actively choose to save them to your profile. Account data is retained until you delete your account. Anonymized data used for AI training may be retained indefinitely.

8. AI Technologies & Data Processing

To provide our specialized speech analysis, SpeakUp utilizes advanced Artificial Intelligence and Machine Learning models. This section clarifies how these technologies interact with your data:

• AI-Powered Analysis: Your voice recordings are processed in real-time to extract fluency, tone, and grammatical patterns. This data is converted into numerical vectors for analysis and is not stored as raw audio after the analysis is complete, unless you explicitly choose to save the recording.
• Third-Party AI Processors: We partner with industry-leading AI providers (such as OpenAI, AWS AI, or Google Cloud AI) to provide specific features. We ensure these partners adhere to strict data privacy standards and that they do NOT use your Personal Data to train their own foundation models.
• Model Optimization: To improve our feedback accuracy, we may use de-identified and aggregated usage data. We do NOT use your specific, personally identifiable transcripts to train general models without your explicit, opt-in consent.
• Automated Decision Making: The feedback provided by our AI is intended for informational purposes. All significant progress assessments or challenge completions are transparent and can be reviewed by you.

9. Contact Us

To exercise any of your rights or for questions about this policy, please contact our Data Protection Officer:

Email: lifefine2023@outlook.com